rekko.

Support

A quick way to reach a human about Rekko.

Rekko is an indie app — no help-desk team, no chatbot, just one developer. The form below is the fastest way to get help; it lands straight in the support inbox, and replies usually go out within 48 hours, often the same day.

Contact

Send a message — it goes straight to the support inbox. Good for:

Bug reports (the version field helps — and a short description of what happened).
Feature requests and ideas.
iCloud / sync questions.
Circle invitation issues.
Subscription, Founders pact, or refund questions.

For privacy or data requests

Anything related to your personal data — exports, deletion, RGPD / GDPR requests — is handled separately from general support. Use the form above and note that it's a data request, or see the privacy policy for the full list of rights and the response timeline (max 30 days, usually much less).

Before you write

A few quick fixes that resolve most of the questions we receive:

"My circle isn't syncing." Check that iCloud Drive is turned on for the same Apple ID on every device, and that the app is signed in to Sign in with Apple with that same identifier. The vast majority of "sync is broken" reports turn out to be one device on a different iCloud account.
"Where to watch doesn't open the right streamer." Rekko hands off to the Apple TV app, which resolves the streamer itself. If the wrong streamer opens, it's an Apple TV setting — open the Apple TV app → Settings → Connect Apps and re-link your accounts.
"I can't add a tenth show." Free accounts can track up to 10 series or movies. Upgrade to Premium in Settings to lift the cap.